Your privacy is our responsibility

Betjali Privacy Policy — How Your Data Is Stored

Every piece of information you share with Betjali is stored with the highest level of security. On this page, find out what data we collect, why we collect it, and how your privacy is protected.

Last Updated: February 2026 Applicable to: All Betjali Users
Privacy Policy Highlights at a Glance

A quick overview of how Betjali keeps your personal data safe

Bank-Grade Encryption

Betjali uses 256-bit SSL encryption. Your password, payment details, and personal data are secured to a standard that makes them impossible to read from the outside.

Your Data Is Never Sold

Betjali never sells your personal data. Your identity is never shared with third-party advertisers — this is our strict and unwavering policy.

You are in control

You can view, correct, or delete your data at any time. You have complete control over your information held by Betjali.

Limited Data Collection

We collect only the information that is genuinely needed to provide our services. We never ask for unnecessary personal data.

Legal compliance

Betjali complies with international data protection law (GDPR standards). Your information is used solely for lawful purposes.

Marketing Opt-Out

You can unsubscribe from promotional messages at any time. Betjali does not send unsolicited marketing communications.

Introduction

This Privacy Policy applies to the Betjali (betjali.pro) website and mobile application. By using Betjali, you are considered to have consented to this policy.

We understand how important your personal data is. At Betjali, privacy is not just a promise — our technology, our processes, and every member of our team work every day to keep your information safe.

Section 1 — What Data We Collect

Detailed Description of Data Collected

Betjali collects only the information that is genuinely required to deliver our services. We never ask for excessive or unnecessary data. Below are the three types of information we collect:

a) Information you provide directly
  • Name & Address — Provided at the time of registration
  • Mobile Number & Email — For contact & verification purposes
  • Date of Birth — For age verification (18+)
  • National ID / Passport — During KYC verification (where applicable)
  • Payment Information — bKash/Nagad number (stored in encrypted form)
b) Automatically collected information
  • IP address — For security & fraud prevention
  • Device Information — Phone model, operating system, browser
  • Session Data — Login time, activity duration
  • Gaming History — Bet, win/loss logs (for accounting purposes)
  • Cookie and tracking data — For service improvement (anonymized)
c) Information received from third parties
  • Payment Verification — Transaction confirmation data from bKash/Nagad
  • Identity Verification — Via KYC service provider
  • Fraud Detection — From security partners
Collect Only What's Necessary

Betjali follows a "data minimization" policy — meaning we only collect information that is genuinely necessary to provide our services, and any data we do collect beyond that is deleted promptly.

Section 2 — How Your Data Is Used

Purpose and Reason for Data Use

Betjali uses your data only for specific, legitimate purposes. The fact that we hold your information does not mean we can use it however we like — every use has a clear and defined reason.

Purpose of Data Use Data used Legal basis
Account creation and management Name, Email, Mobile Contractual Requirements
Payment Processing Payment Information, Name Contractual Requirements
Age & Identity Verification (KYC) National ID, date of birth, photo Legal obligation
Fraud & Security IP, device, logs Legitimate Interest
Service Improvement & Analytics Anonymous Usage Data Legitimate Interest
Promotional Communications Email, mobile Your consent
Customer Support Contact Information & Account Details Contractual Requirements

Should Betjali need to use your data for any purpose beyond those listed above, we will obtain your consent or only proceed where a lawful basis exists.

Section 3 — Who Your Data May Be Shared With

Policy on Sharing Data with Third Parties

Betjali never sells your data. Our business model does not rely on selling user information. In certain specific circumstances, data may be shared with third parties — but in every case, your protection is guaranteed.

  • Payment Providers (bKash, Nagad, Rocket): Only limited data is exchanged to process transactions. These providers are bound by their own privacy policies.
  • KYC verification services: Approved third-party providers are used for identity verification. They do not store your data.
  • Technology Service Providers: Cloud servers and security software providers — all of whom are bound by strict confidentiality agreements.
  • Law enforcement agencies: Only the minimum necessary information is disclosed in response to a court order or legal requirement.
Parties We Never Share Your Data With

Betjali never shares your personal data with advertisers, data brokers, unknown third parties, or any commercial entity without your prior consent.

Section 4 — How Your Data Is Kept Secure

Security Measures in Detail

Betjali uses world-class technology to protect your personal and financial data. Our security architecture operates across multiple layers, so that if one layer fails, the others continue to provide protection.

Every user's password is stored using bcrypt hashing — meaning Betjali itself never knows your actual password, only the hash. Payment information is encrypted with AES-256 and is not directly accessible to any staff member.

Our systems undergo regular security audits and penetration testing. Any vulnerability identified is addressed immediately. Our data centers are monitored 24/7 and any unusual activity is flagged automatically.

You Will Be Notified of Any Data Breach

In the event of a security incident that may have compromised your data, Betjali will notify you and the relevant authorities within 72 hours. This is both our legal and ethical obligation.

Section 5 — Cookie Policy

How Betjali uses cookies

Cookies are small data files stored in your browser. Betjali uses cookies to enhance your experience — for example, to remember your login, save your language preference, and improve service speed.

Cookie type Purpose Duration Can It Be Disabled?
Essential Login Sessions & Security Tokens Upon Session End No (Required)
Analytics User Behavior Monitoring 30 Days Yes
Preferences Saving Language & Theme Preferences 1 Year Yes

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features to not function correctly.

Section 6 — How Long Your Data Is Retained

Data Retention Period

Betjali does not retain your data indefinitely. Each category of information has a defined retention period, after which it is securely deleted or anonymized.

  • Account information: For the duration of the active account and up to 5 years after closure (for legal reasons)
  • Financial transaction logs: Minimum 5 years (banking & legal obligations)
  • Customer Support Conversations: 2 Years
  • Analytics Data: Maximum 13 months (in anonymized form)
  • Marketing Information: Deleted within 30 days of consent withdrawal
Data Deletion Request

You may request the deletion of your personal data at any time. If any data must be retained due to legal constraints, we will let you know.

Section 7 — Your Privacy Rights

What you can do as a Betjali member

Betjali takes your right to data protection with the utmost seriousness. You may exercise any of the rights listed below at any time — simply contact our support team.

Section 8 — Protection of Minors

Betjali's Policy on Users Under 18

Betjali never knowingly provides services to or collects data from anyone under the age of 18. Our KYC process ensures that only adults are able to use an account.

If a minor has accidentally created an account, that account and all associated data will be deleted immediately upon a parent's or guardian's request. If you discover that your child is using Betjali, please contact support right away.

A note for parents

Use parental controls on your child's device. Be mindful that the Betjali app or website remains out of reach of children.

Section 9 — Changes to the Privacy Policy

What We Do When the Policy Is Updated

Betjali may update this Privacy Policy from time to time. Changes in technology, new services, or legal requirements may lead to revisions of this policy.

For significant changes, Betjali will notify you in advance via app notification or email. Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.

The date of the latest update to this policy is always shown at the top of the page. If you have any questions about privacy, please contact our support team — we are always ready to help.

Version Information
Current Version
v2.4 (2026)
Effective date
1 February 2026
Review Cycle
Every 6 Months
Your privacy rights

As a Betjali member, you have full control over your own data

Right to Access Your Data

You have the right to know what information Betjali holds about you and to receive a copy of it.

Right to Rectification

If your information is inaccurate or out of date, you may request that it be corrected.

Right to Erasure

Under certain conditions, you may request that your personal data be deleted.

Right to Object to Processing

You may object to the use of your data for marketing or legitimate interest purposes.

Right to Data Portability

You may request a download of your data in a common, portable format.

Right to Restrict Processing

You may request that the use of your data be restricted while an investigation or dispute is ongoing.

To exercise any of these rights, contact the Betjali support team — we typically respond within 30 days.

Visit our FAQ to learn more

Start using Betjali with confidence

Your data is secure, your privacy is assured. Join the Betjali family with complete peace of mind.

বাংলা